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Sean Young

PROFESSIONAL EXPERIENCE

Credit Acceptance - Southfield, MI (Remote)Oct 2022 - Present
Endpoint Systems Engineer II
  • Implemented Autopilot for Pre-Provisioned Deployment, reducing new hire time-to-work by 90%.
  • Established configurations, policies, preferences, and patching of 4000+ Windows and MacOS endpoints using Intune and Jamf.
  • Mentored coworkers, resulting in a more knowledgeable and skilled team able to handle more complex issues.
Tek Systems - Grand Rapids, MI (Remote)Sep 2021 - Oct 2022
Desktop Systems Administrator II; Credit Acceptance - Southfield, MIMar 2022 - Oct 2022
Windows Server Administrator; Bowling Green State University - Bowling Green, OHSep 2021 - Feb 2022
  • Streamlined existing imaging processes, reducing time spent by 2 hours per device.
  • Configured Azure App Registrations and oversaw Azure AD environment of 50,000+ users.
  • Revamped and optimized existing manual processes using PowerShell and Batch.
Advanced Vehicle Assemblies, LLC – Rochester Hills, MI (Remote)Jun 2020 - Jul 2021
IT Specialist - NOC Engineer
  • Contributed to architecture and design of Active Directory, Microsoft 365, and Connectwise implementations.
  • Administered all Active Directory and Microsoft 365 E5 resources, including: Azure, Intune, Defender, and Exchange.
  • Focused heavily on monitoring and automation using Powershell, Intune, and Connectwise Automate.
Dura Automotive Systems, LLC - Fremont, MI (Hybrid)Feb 2019 - Jun 2020
IT Lead - End User Support ServicesSep 2019 - Jun 2020
IT Analyst - End User Support ServicesFeb 2019 - Sep 2019
  • Organized operating system upgrade from Windows 7 to Windows 10 across six domestic sites and remote workers.
  • Improved WDS/MDT OS deployment processes by converting old batch scripts to Powershell.
The Iserv Company - Grand Rapids, MI (Hybrid)Aug 2017 - Feb 2019
Managed Services Engineer
  • Managed Active Directory and Microsoft 365 tenants for 30+ managed services clients.
Next I.T. - Muskegon, MIApr 2015 - Aug 2017
Onsite Support TechnicianDec 2015 - Aug 2017
Helpdesk TechnicianApr 2015 - Dec 2015
  • Handled incoming support tickets, ensuring timely and effective resolution for 40+ managed services clients.
Radford City Public Schools - Radford, VA Oct 2010 - Jun 2013
Computer Maintenance Technician

EDUCATION

Western Governor's University - Salt Lake City, UTMay 2021
Bachelor of Science, Network Operations and Security

PROJECTS & ADDITIONAL STUDY

Cloud Resume Challenge (Azure) - https://resume.seanyoung.meMar 2024
  • Created and deployed a resume website on Azure using HTML, CSS, JavaScript, and Terraform with CI/CD via GitHub Actions.
  • Constructed a back-end infrastructure using Azure Functions, Python, CosmosDB, and Terraform with CI/CD via Azure DevOps.
CS50x: Introduction to Computer Science Mar 2024
  • Foundational computer science concepts and programming skills in C, Python, SQL, HTML, CSS, and JavaScript.

CERTIFICATIONS, SKILLS & INTERESTS

  • Certifications: Microsoft 365 Certified: Endpoint Administrator; Microsoft Certified: Azure Administrator; ITIL Foundation
  • Skills: Windows; MacOS; Android; iOS; Azure, Intune, Autopilot; Jamf; Active Directory, DHCP, DNS; PowerShell, Bash
  • Interests: Homelab; Watchmaking; DJing; Astronomy; Locksport; Tabletop & video games; Game development